At https://denver-plumber.homegrove.net, also known as denver-plumber (‘the Company’ or ‘we’), safeguarding your privacy and ensuring the protection of your data are of utmost importance. This detailed Privacy Policy explains our practices with respect to how we handle personal data, in line with various privacy regulations such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This policy governs all personal interactions with our website, applications, services, and products available at https://denver-plumber.homegrove.net. It is important to understand that this privacy policy does not apply to external platforms, applications, products, or services you may access via links on our platform, each of which has its own privacy policies.
Our processing activities cover various interactions with users, including:
- Using our applications and services as an authorized user.
- Visiting our websites linked to this Privacy Statement.
- Engaging with communications from us, such as newsletters, emails, calls, or texts/SMS.
We collect a range of personal data to provide and improve our services. This includes:
- Account Information: Usernames, passwords, and contact details.
- Payment Information: Financial records necessary for transactions.
- Financial Information: Details related to payment methods.
- Purchase Information: Records of the services or products you have purchased.
- Mobile Device Identifiers: Unique identifiers associated with your device.
- Location Data: Information on where you are accessing our services from.
- Feedback: Any comments, reviews, or other feedback you provide about our services.
- Social Media Information: Data derived from your social media interactions, if applicable.
- Product Information: Details related to the products you use or inquire about.
We collect this data through various means, including user input during registration or purchase processes, interactions with our applications and services, and automated technologies like cookies and tracking tools. In some cases, we may also receive personal data from third parties, whose handling of your data is governed by their own privacy policies.
Our website uses cookies to enhance user experience, improve performance, and assist with analytics. These cookies are categorized as Strictly Necessary for site functionality, Preference to remember user settings, and Analytics to help us understand user behavior. Users have control over non-essential cookies through our Cookie Manager, where they can choose which types of cookies to accept or reject.
We retain personal data for no longer than necessary, in accordance with legal requirements and the purpose for which it was collected. Once we no longer need to use your personal data and there is no legal requirement to keep it, we will either delete it or anonymize it.
To protect your personal data against unauthorized access and loss, we implement a range of organizational and technical security measures, including secure communication protocols and the use of reputable third parties for data processing.
We recognize that individuals under the age of 18 may be users of our services. We do not knowingly collect personal data from children under 18 if this requires consent.
As a user of our services, you have rights concerning your personal data. Depending on where you are located, these rights may include the right to access and rectify your data, request its erasure or restriction, seek data portability, object to processing activities, opt out of certain types of processing without discrimination, file appeals or complaints regarding our processing activities, and withdraw consent at any time.
We regularly review and update this Privacy Policy as necessary to stay compliant with privacy regulations and to reflect changes in our practices. Any updates will be posted on our website, and we encourage you to review this policy periodically.
Should you have any questions, wish to unsubscribe from our communications, or need assistance with your personal data, please contact our privacy team at [email protected] or through written correspondence to the address provided on our website. Your privacy is important to us, and we are committed to addressing any concerns you may have.